【】Everyone hates their ISP.Credit: ACSI
People love streaming services such as Netflix and Twitch. Their internet service providers? Not so much. 。
That's the conclusion reached by the latest American Customer Satisfaction Index (ACSI) report, which used data from around 250,000 customer interviews. 。
SEE ALSO:The best VPNs according to Reddit。SEE ALSO:The best VPNs according to Reddit。
This year, satisfaction with internet service providers reached an all-time low.。
Thanks for signing up!。
Everyone hates their ISP.Credit: ACSI 。
Why do people hate their ISPs?
They rated very poorly in "call center satisfaction," aka the living hell that is dealing with cable and internet service providers over the phone. The companies also received low marks for "overall data transfer speed" and "variety of internet plans available." Thanks to an endless string of mergers, consumers don't have a lot of choices when it comes to ISPs, and they're obviously not happy about it. 。People are much more satisfied with streaming services, which were rated for the first time by ACSI. Netflix, Sony PlayStation Vue, and Twitch all received scores of 78. 。
People looove to stream.Credit: ACSI。
Customers loved their easy-to-understand bills and "overall performance and reliability." One area that could use improvement: "availability of new movie titles." Basically, we'd like more content, please.。
Overall, streaming services had an average rating of 75, much higher than internet service providers, which averaged 62. 。
相关文章
Two states took big steps this week to get rid of the tampon tax
This week was a big one for those advocating against a tampon tax. 。 First, on Thursday, California t2024-09-20'Starlink: Battle for Atlas' review: Blissful, space
Starlink: Battle for Atlas is pure, blissful fun. The only thing that gets in the way is the physica2024-09-20'Doctor Who' showrunner insisted new Doctor be a woman
When。 Doctor Who。returns on Oct. 7, Jodie Whittaker will make her debut as the eponymous Time Lord.2024-09-20Some basic steps to protect your Facebook account after hack hits 50 million users
So Facebook just got pwned. Like, badly.。 The company announced today that hackers obtained access t2024-09-20Xiaomi accused of copying again, this time by Jawbone
Imitation is not always the best form of flattery.。 SEE ALSO:Xiaomi's MacBook Air clone is called, w2024-09-20- Twitter co-founder Biz Stone's family has just witnessed a herpetological miracle!。Five months ago,2024-09-20
最新评论